The hotel offers amenities for your comfortable stay and unforgettable experiences
Outstanding Service!
“The reception staff went above and beyond to provide helpful tips about local events and great meal options, making our stay more enjoyable.” view full review
Comfortable Corner Room
“Our spacious corner room was beautifully furnished, offering a comfortable mattress that ensured we slept soundly every night.” view full review
Peaceful Sleep
“Despite being on the first floor near the street, the bedroom was remarkably quiet, allowing for a restful and undisturbed night’s sleep.” view full review
Delicious Local Bakery
“Instead of the hotel breakfast, we discovered a charming local bakery just across the street, where we savored fresh pastries and interacted with friendly locals.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendliness of staff
Great location
Limited dining options
Small shower size
7.6/10
Very good
Rooms
7.2
Location
8.4
Service
8.5
Dining
7.2
Guest reviews
7.6/10
based on 10 reviews
8.4
8.4/10 based on 3916 reviews
John
United States,
March
2024
7.4/10
My stay at the hotel was a mixed experience. On one hand, the rooms were a bit cramped with unnecessary furniture, but the friendly staff kindly provided a fan to help with the warm August weather. The location was central and convenient for getting around, but the WiFi could use improvement. The dining options were decent, offering a good selection of food, especially local cheeses.
Rooms
6.0
The rooms were tiny, overcrowded with unnecessary items, and a bit warm during the hot weather in August. However, the staff was helpful and provided a fan for the second night.
Service
9.0
The staff was truly wonderful, providing excellent recommendations and being very friendly and helpful throughout my stay.
Location
8.0
The location was very central, making it easy to access key spots like the old town and Mirabell Gardens. However, the WiFi needs improvement.
Dining
7.0
The dining experience was very nice with a good selection of hot and cold food, including local cheeses. However, it might not meet the expectations of a higher-rated hotel.
Facilities
7.0
The hotel offered necessary facilities like car hire, housekeeping, and tours/ticket assistance.
Brian
United Kingdom,
February
2024
7.8/10
The hotel was a mixed experience with some positives and negatives. The rooms were a bit pokey and very hot, lacking air conditioning but provided with fans. The location was very central, with easy access to attractions and restaurants, yet noisy due to neighboring construction. The service was super helpful and friendly, offering assistance with various needs. The dining experience was decent with a good selection of foods available for a fee. The hotel, though small and tricky to move around, had a great location near key city spots.
Rooms
7.0
The rooms were a bit pokey and very hot without air conditioning, but we were provided with fans. The space was small and tricky to move around for just two people.
Service
9.0
The service was super helpful and very knowledgeable. The staff were approachable, friendly, and always ready to assist with any requests.
Location
8.0
The hotel's location was very central, making it convenient to access attractions and restaurants. However, the busy intersection and nearby construction made it noisy at times.
Dining
7.0
The dining experience was good, with a decent selection of hot and cold foods available for a fee.
Facilities
8.0
The hotel provided various facilities for my needs, enhancing the overall stay experience.
Victor
United States,
January
2024
8.0/10
The hotel offers clean and comfortable rooms with vintage furniture and compact space, ideal for a convenient stay. The service is exceptionally friendly and helpful, making the experience enjoyable. The location is excellent, close to Mirabel Gardens and perfect for exploring Salzburg.
Rooms
8.0
The rooms were spacious, clean, and comfortable, featuring vintage furniture and clean bathrooms. The compact size may be a consideration for those looking to spend extended time in the room.
Service
9.0
The service was exceptionally friendly and helpful, especially the man at the desk during the second shift. They were informative and accommodating.
Location
9.0
The hotel is in a great location close to the historic city center and Mirabel Gardens, making it a perfect base for exploring Salzburg.
Dining
7.0
Dining options could be more diverse and inclusive, with possibly including meals at the daily rate.
Facilities
7.0
The hotel offers essential facilities and services, meeting the basic needs of guests during their stay.
Friendliness of staff
Limited dining options
Dave
United States,
January
2024
8.6/10
I had a lovely stay at the hotel. The rooms, although a bit small, were cozy and surprisingly quiet. The service was outstanding, with very friendly and accommodating staff. The location was perfect for exploring Salzburg on foot. The dining experience was excellent with a wide range of foods available every morning.
Rooms
8.0
The rooms, although not super spacious, were very cozy and quiet.
Service
9.0
The staff was extremely friendly and accommodating, making the stay even more enjoyable.
Location
9.0
The location was excellent, within walking distance to major attractions like Schloss Mirabell and the city center.
Dining
9.0
The dining experience was excellent every morning, offering a variety of delicious foods.
Facilities
8.0
The hotel provided everything I needed for a comfortable stay.
Peter
United Kingdom,
December
2023
7.6/10
I had a mixed experience at this hotel. The location is excellent, right next to the beautiful Mirabel garden in the heart of the city. The rooms, despite having air conditioning for warmer days, were a bit small for my liking. The service was top-notch with friendly and helpful staff, making my stay enjoyable. However, the dining options were limited with cold meat, and the price could have better reflected the value offered.
Rooms
7.0
The rooms, with air conditioning for hotter days and huge windows on two sides, felt a bit cramped.
Service
9.0
I found the service to be exceptional, with all staff being kind, helpful, and welcoming.
Location
9.0
The hotel's location right next to Mirabel garden and within walking distance of many attractions was a major plus.
Dining
6.0
The dining options were limited to cold meat, and the pricing didn't quite align with the value provided.
Facilities
7.0
The hotel offered basic facilities without any standout features.
Edward
United Kingdom,
December
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were comfortable and clean, though the shower was a bit small. The service was excellent, especially thanks to Mr Martin at the front desk. The location was convenient for exploring the city on foot, but a bit off the beaten path. The dining options were a bit pricey, but the food selection was good. Overall, a nice hotel with friendly staff and a great location.
Rooms
8.0
The rooms were quite spacious and comfortable, despite being on the street side.
Service
9.0
The service was top-notch, especially thanks to Mr Martin at the front desk. The staff was extremely friendly and helpful.
Location
8.0
The hotel's location was very good, near the historic city center and within walking distance to main sights.
Dining
7.0
The dining options were a little pricey, but the food range was excellent. It's the only food and beverage available at the hotel.
Facilities
8.0
The hotel facilities were convenient for my stay, offering car hire, housekeeping, and tours/ticket assistance.
John
United Kingdom,
October
2023
8.0/10
The hotel is located in the charming old town and offers very nice and clean rooms with old-fashioned decor, which we found interesting. The service was friendly and helpful, although there was no information about the Saltzburgerland Card, which would have been perfect for our visit. The location is superb, near the Mirabelle Garden and the river, making it easy to explore the historic center and tourist sights. The dining options were very good, although we found a more affordable breakfast nearby. Overall, a great location with clean and interesting rooms but lacking some information on local services.
Rooms
8.0
The rooms were very nice and clean with interesting old-fashioned style decor, but had limited ventilation due to screenless windows that couldn't be fully opened.
Service
7.0
The service was very friendly and resourceful, although lacking information about the Saltzburgerland Card.
Location
9.0
The hotel is conveniently located near the Mirabelle Garden, within easy walking distance of the historic center, and close to the starting point of the Sound of Music Tour.
Dining
8.0
The dining experience was very good, but we found a more affordable breakfast option nearby.
Facilities
8.0
The hotel offered good dining options and was located in a great area with easy access to many attractions.
Ken
United States,
September
2023
7.4/10
I had a mixed experience at this hotel. The rooms were a bit cramped and hot, but considering the old building, it's understandable. On the bright side, they had air conditioning when the temperature soared past 25C. The service was a bit hit or miss; some staff members were incredibly helpful, while others forgot to provide important information about events in the area. The location was very central, making it easy to walk to most attractions, but there were challenges with noise due to the street's bustling nature, though it was convenient for exploring. The dining options were decent, with a good selection of dishes, but I found a better deal at a nearby coffee shop for breakfast. Despite some drawbacks, the hotel's facilities were satisfactory, offering all the basics one would need for a comfortable stay.
Rooms
7.0
The rooms were a bit pokey and very hot with no air conditioning, but the hotel provided fans. Considering the old building, the space is understandable.
Service
7.0
The service was friendly and helpful overall, but there were lapses in providing essential information about local events and closures.
Location
8.0
The hotel's central location was very convenient for exploring nearby attractions with easy access to public transportation.
Dining
7.0
The dining experience was decent, with cooked-to-order dishes available, but I found better breakfast options at a nearby coffee shop for a more affordable price.
Facilities
8.0
The hotel's facilities were basic but adequate for a comfortable stay.
Charles
United Kingdom,
June
2023
8.2/10
The hotel was comfortable and made the holiday so easy, with a super small shower and lacking a kettle. The service was exceptional, especially with Mr Martin being so polite and helpful. The location was convenient to all the sights, despite being a bit off the path. The dining was a bit pricey but amazing, and the facilities were well-equipped.
Rooms
8.0
The rooms were comfortable and clean, although the shower was super small - had to leave the door open to wash my feet.
Service
9.0
The service was top-notch, with extremely friendly and helpful staff.
Location
7.0
The location was convenient to all of the sights of Salzburg, but a bit off the path.
Dining
8.0
The dining was a little pricey for 5 people but amazing.
Facilities
9.0
The facilities were well-equipped and made the stay enjoyable.
Convenient Location
Small Shower
Victoria
United States,
May
2023
7.0/10
My stay at the hotel was a bit mixed. While the rooms were small, smelly, and cold, they were, however, cleaned. The service was overall good and helpful, especially with Sacher being friendly and extremely helpful. The location was excellent, within walking distance of the train station and just a few blocks from Schloss Mirabell. As for the dining, it was okay but not the best despite being recommended to opt for the full breakfast. Overall, the hotel offers some positives and negatives to consider.
Rooms
5.0
The rooms were small, smelly, and a bit cold but cleaned. It was not ideal for a couple.
Service
8.0
The service was good and helpful with friendly and extremely helpful staff, especially Sacher.
Location
9.0
The location was excellent, walkable from the train station and near Schloss Mirabell.
Dining
6.0
The dining experience was okay but not the best, recommending the full breakfast option.
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